What you can contract us to do
Stroom is free and open source under Apache 2.0. What you buy from us is the engineering around it.
We do not sell the software. We sell support, consultancy, content development and training, so a support case that needs a platform change gets one.
- Stroom itself
- Engineers
- Where you put it
- Yours to keep
Four ways to work with us
Support
Response times by severity, in writing. Enhanced adds 24×7×365 and emergency patches.
- Unlimited incidents annually, both tiers
- Critical response in 4 hours, or 2 on Enhanced
- Web support on Standard; web and telephone on Enhanced
Consultancy
Architecture, sizing, topology, migration, and unsticking a stalled deployment.
- Architecture and capacity review against your real volumes
- Cluster and proxy topology, including air-gapped and multi-site
- Health check with a prioritised written report
Content Development
Parsers, pipelines, dashboards and rules for your data, handed over as packs you own.
- Parsers and normalisation pipelines for your specific feeds
- Detection rules tuned against your data
- Git-backed, promotable through your own environments
Training
For the people who run it, the people who build content, and the analysts.
- Operators: clustering, jobs, retention, upgrades, troubleshooting
- Content developers: pipelines, XSLT, reference data, Plan B
- Remote or on your site, including closed networks
(opens the full-size image in a new tab)Tell us what you are running
A real conversation with an engineer. If Stroom is the wrong answer, we will say so early.